.

.

jueves, 10 de octubre de 2013

Tema 1: Comunicación Escrita. Tipos de Textos

LA COMUNICACIÓN ESCRITA. DISTINTOS TIPOS DE TEXTOS ESCRITOS. ESTRUCTURA Y ELEMENTOS FORMALES. NORMAS QUE RIGEN EL TEXTO ESCRITO. RUTINAS Y FORMULAS
  1. Introduction
Text typology and discourse structure and analysis are key contents in use to acquire/learn in the secondary classroom  in anySecondary/bachillerato Academic programmme.  Teaching a language deals nowadays with making our students competent in linguistic communication (LOE GENERAL GOAL FOR SECONDARY FLs)
Skills or abilities and communication strategies and communicative competence, are all key elements in the methodological curriculum – LOGSE /LOE- and serve as guidelines for designing classroom syllabuses and teaching practice.

In this topic we are going to introduce an epistemological  view to the concept of COMMUNICATION; SKILLS IN WRITING; WRITTEN DISCOURSE AND TEXT TYPOLOGY AND STRUCTURE., To conclude,   paying a special attention to ROUTINES IN A WRIITEN ACT OF COMMUNICATION AND BASIC PROCEDURES..


  1. Language and Communication: Wriiten Communication
2.1Language VERSUS Communication
Communication: the exchange of meaning between individuals through a common system of signals. This “exchange” is an essential characteristic of human and animal societies, by way of which individuals can transmit information, express feelings and emotions,etc. Some basic examples of this so called “communication process” may be the crying of a baby asking for food, the barking of a dog or traffic lights announcing free way with its green or stop with its red. All of them are considered acts of communication between members of a society.
Communication VERSUS LANGUAGE: Although human beings are not the only ones to communicate, they are the only ones to have some concrete features such as “arbitrariness” –significance opposite to significant-; cultural transmission; duality of patterning –isolated sounds or graphic signs do not transmit meaning but the combination of them conform a meaning or different meanings-; etc.(C.F. Hocket 1916)

Language consists of pre-set patterns which are syntax, phonetics, graphic signs,  semantics and discourse. These patterns are related closely with each other and are used and understood by speakers of the language. Language is seen as a unit that maintains and presents an ethnic identity. It separates one group of people from another and shares roots as well as traditions within one single group.

A definition of the concept of communication must take into account the different elements that are part of the process. Following Canale (1983) “Communication is understood as the exchange and negotiation of information between at least two individuals through the use of verbal & non verbal symbols, oral & written/visual modes and production and comprehension processes.


 A simplified model of the process of communication is shown below.

 Input --------> Intake --------> Developing Language Competence --------> Output
 (Adapted from Lee and VanPatten, 1995)

One of the most important goals of second language study is the development of wriiten  communicative competence. When individuals have developed communicative oral competence in a language, they are able to convey meaning. They have passed through a psicholinguistic process of encoding-decoding- encoding. Once meaning is learnt orally – or in similar structures is the moment to face students to th process of word- recognition and sentence/paragraph recognition. Students at the end of the Primary and during the first years of secondary are transferring this oral knowledge to a more thoughtful and complex written knowledge and use. These individuals use language to participate in everyday social or work interactions and to establish relationships with others. They narrate, describe, argue, inform, ...etc., taking into account the age, background, education, and familiarity of the individuals with whom they are engaged in the writing process. They also use the language to produce coherent & cohesive discourses different registers . In essence, communicatively competent individual combines knowledge of the language system with knowledge of cultural conventions, norms of politeness, discourse conventions, and the like, and is able to transmit and receive meaningful messages successfully.
Students bring the insights that they have obtained from having developed oral communicative competence in L2 and  their first language to the study and learnt of written skills in L2. They already know how to request personal information from others, how to describe, how to argue, and how to explain in their first language. They  also have a basic linguistic awareness of how their code in L1 works : so When they learn a second language they must learn how to do these things by using a different language system and by following what may be very different rules of interaction and cultural conventions.

Although communication occurs in many different ways, written communication is the most thoughtful way of using language because of the special feature that make difference this process from the oral one. Communication involve receptive skills (Listening and Reading) and productive skills (Speaking and Writing), understanding and expressing oral and written messages in a meaningful context. Tasks and activities in the English classroom should integrate skills as they take place in real life (dialogue{L/S}; Answer a Q {R/W}; etc.)


  • Differences between Oral/Written Communication
.

Oral                                                    VERSUS                    written communication
Short time for an answer
Immediate answer. No time for thinking
No immediate answer. Time for thinking
Affective factors may produce a lack of fluency
Affective factors are not that important
Grammatically simple
Grammatically complex
Dynamic
Static
Based on negotiation of meaning
Non-negotiation of meaning
Relies on verbs
Relies on nominalization
Spontaneous language
·         Context-dependent
·         Nextness. In spontaneous language, phrases are produced one after another
·         Parallelism: repetition is mostly used
·         Repair: echoing; corrections and hesitation markers to produce utterances and organize thoughts simultaneously
·         Conjoined clauses: and; then; so...
Planned language
·         Content-dependent
·         Non-nextness: Syntactic structure and explicit cohesive elements to draw the connection between the clauses
·         Parallelism: rhythm, rhyme, alliteration is mainly used
·         Repair: Subordinate clauses or special syntactic measures are used to substitute the effects of repair in spontaneous talk
·         Embedded clauses Sentence organisation must always adjust to grammar rules
Contextualized language
Oral discourse do usually focus on interaction and consequently do show features on interpersonal involvement:
·         Overlap showing encouragement
·         Examples demonstrating understanding
·         Collaborative completions
·         Clarifying questions
·         Mimicking voices Actions and agents emphasized more than states and objects
·         Feedback signals and repairs used where needed
·         Personal quality (1st/2nd person pronouns)

Decontextualized language
Written texts do not occur on interaction and do not show features of personal involvement; on the contrary they take the so-called features of detachment (some morpho-syntactic forms). They show the importance of complex syntax in integration of ideas
·         Relative clauses
·         Complement clauses
·         Sequences of prepositional phrases
·         Nominalizations
·         Atributive adjectives
·         Passive voice
·         Subordinate conjunctions
·         Complex morphosyntax


3        Developing Writing Communicative Competence

Written Communication within Communicative competence

"Language proficiency is not a one-dimensional construct but a multifaceted modality, consisting of various levels of abilities and domains (Carrasquillo 1994:65). Hymes (1971) also assumes that L2 learners need to know not only the linguistic knowledge but also the culturally acceptable ways of interacting with others in different situations and relationships. His theory of communicative competence (1971) consists of the interaction of grammatical, psycholinguistic, sociolinguistic, and probabilistic language components. Built on Hymes' theory, Canale and Swain (1980) propose that communicative competence includes grammatical competence, discourse competence, sociolinguistic competence, and strategic competence, which reflect the use of the linguistic system and the functional aspects of communication respectively. In the framework of Canale and Swain (1980), we can show graphically the abilities underlying writing proficiency.

  • Grammatical competence. "Grammatical competence is an umbrella concept that includes increasing expertise in grammar (morphology, syntax), vocabulary, and mechanics. In order to convey meaning, EFL learners must have the knowledge of words clauses and sentences; that is, they must understand how words are segmented into clauses and later on sentences to create a paragraph. Thus, grammatical competence enables speakers to use and understand English language structures accurately and unhesitatingly, which contributes to their fluency.
  • Discourse competence. In addition to grammatical competence, EFL learners must develop discourse competence, which is concerned with intersentential relationships. In discourse, whether formal or informal, the rules of cohesion and coherence apply, which aid in holding the communication together in a meaningful way. In communication, both the production and comprehension of a language require one's ability to perceive and process stretches of discourse, and to formulate representations of meaning from referents in both previous sentences and following sentences. Different types of texts imply different structures of organizing the information.
  • Sociolinguistic & sociocultural competence. Knowledge of language alone does not adequately prepare learners for effective and appropriate use of the target language. Learners must have competence, which involves knowing what is expected socially and culturally by users of the target language; that is, learners must acquire the rules and norms governing the appropriate layouy and realization of discoursive texts
·         Strategic competence. Strategic competence, which is "the way learners manipulate language in order to meet communicative goals" (Brown 1994:228), is perhaps the most important of all the communicative competence elements. Simply put, it is the ability to compensate for imperfect knowledge of linguistic, sociolinguistic, and discourse rules (Berns 1990). With reference to writing refers to the ability to prevent pssible communication breakbowns during the elaboration of the text. The creation of previous visual schema and mind maps or brainstormings may be necessary to buid a coherent and cohesive text.           
3.1       Written communication: Skills in use
Reading + writing = composition                                          
Read…. Process…. note ….. organise …….. write

As theories of second language education have evolved from the grammar-translation to the audio-lingual method to the more communicative approaches that are commonly used today, ideas about how language proficiency develops and ought to be taught have also changed. Reading/ Writing has commonly been viewed as a support skill, used to reinforce the acquisition of grammar, as in the grammar-translation method, or to support the memorization of language structures, as in the audio-lingual method. Until recently, even the communicative approaches, with their emphasis on oral proficiency, have tended to de-emphasize writing. But ideas from Reading/writing-to-learn, Reading/writing across the curriculum, and Reading/ writing for academic purposes movements in composition and English as a Second Language (ESL) have all had an impact on thinking about the place of Reading/writing in second language education.

 

Written communication

Reading + writing = composition
Read…. Process…. note ….. organise …….. write

3.1.1    Reading:
A written receptive skill whose main aim is comprehension. Reading implies a process –how do students read- and a product –how much did they understand-. The reading skill is basically a silent activity although it may be used for oral purposes – to improve student’s pronunciation. The final goal of reading is developing a love of books in the future.
Pre- READING SKILLS
1 Recognising words and phrases in English script.
2 Using one's own knowledge of the outside world to make predictions about and interpret a text.
3 Retrieving information stated in the passage.
4 Distinguishing the main ideas from subsidiary information.
5 Deducing the meaning and use of unknown words; ignoring unknown words/phrases that are redundant, ie, that contribute nothing to interpretation.
6 Understanding the meaning and implications of grammatical structures, e.g. cause, result, purpose, reference in time (e.g. verb tenses; compare: 'He could swim well - past, 'He could come at 10 a.m.' - future).
7 Recognising discourse markers: e.g. therefore + conclusion, however + contrast, that is + paraphrase, e.g. + example.
8 Recognising the function of sentences - even when not introduced by discourse markers: e.g. example, definition, paraphrase, conclusion, warning.
9 Understanding relations within the sentence and the text (words that refer back to a thing or a person mentioned earlier in the sentence or the text, e.g. which, who, it).
10 Extracting specific information for summary or note taking.
11 Skimming * to obtain Ihe gist, and recognise the organisation of ideas within the text.
12           Understanding implied information and attitudes
13           Knowing how to use an index, a table of contents, etc
A difficult text: Help students by:
More background information!
Pre-teach key words the day before!
Divide text into short chunks!
Sign-post questions for main points!
Add discourse markers where helpful!
Ask easy questions!
Paraphrase difficult ideas!
Set easy tasks like matching
Different stages in the process of teaching reading as a process

(at grapho level)
·         Recognizing grapho- semantic relationships: sun = sol (most of the time a visual image is ingluded
·         Using jumbled letters to find a meaning
·         Matching activities
(at word level)
  • Matching: image and word
  • Identifying odd elements in a list ( for instance a lis of different food items and car is included)
  • Crosswords and letter soup games
(at sentence level)
  • Matching image with short sentence
  • Matching functional language with context
  • Relating sentence to translation
  • Matching half-sentences
(at paragraph/text level)
  • Reading for meaning: skimming : getting  general idea of the text
  •                                    Scanning: getting specific information in the text
  • true/false questions
  • Multiple choice
  • Wh- questions
  • Etc

Different teaching stages for reading as a product: (extensive reading = skimming the text)
  • Pre-reading: Questioning and brainstorming: Using the visual aids attached to the text to deduce meaning and create an hypothesis. Using the title to recycle previos knowledge
  • While-reading: Different tasks and activities to infer meaning, from Wh- questions to true/false activities; filling the gaps; sequencing; substitution tables, etc
  • Post-reading: Linking reading to speaking or creative guided writing, etc

3.1.2    WRITING
A written productive skill whose main aim is to transmit information. Last skill to be achieved by our students. In a communicative approach: Listening + speaking + reading + writing.
Communication can be either oral or written. For some time communicative approaches seemed to deal only with the oral skills, but we should focus on writing as essentially a communicative channel, just as in real life, we write in response to a particular demand or purpose and with a real audience in mind.
In this communicative or "functional" approach to writing (Sampson, 1983), the tasks are characterized by four features: a product as a result, a specifíc audience, a function or purpose and a Linguistic focus.
Writing requires awareness of graphic symbols, that is, letters which represent the sounds that we make when we speak. Theses letters are arranged according to certain conventions to form words and combining words we make up sentences and texts.
When we speak we often use expressive features such as gestures, tone of voice, etc. that are absent in written communication. So when we write, we have to compénsate for the lack of those contextual elements and use other written conventions (punctuation, italics, bold letters, er,...)

Reasons for teaching "writing"
Writing favours interactive and communicative learning, since it involves all the three points of the communication triangle: writer, reader and text. In addition Raimes (1987) says that learning is, above all, a learning tool because it helps students to:
- communicate ideas to readers and develop fluency (express themselves in writing)
- reinforce grammatical rules and use linguistic structures
- learn and extend their knowledge about subject matters
- imítate models and develop their own writing style
The teacher has several reasons for teaching the writing skill. according to McLaren (1995)
•A reasonable level of proficiency in any language implies a level of competence both in oral and written communication.
.Written practice reinforces oral proficiency; both complement each other
•In real Ufe, students will need some proficiency ¡n writing:
-They will probably need to write letters to friends, relatives, or for professional reasons, using both informal and formal language.
-When working on projects, surveys, and other tasks, we need to write reports and
present some information in writing



Different stages in the process of writing:
1.      Lexis: the word
2.      Sentence structure
3.      Supersential structure: the paragraph
4.      Organisation of several Ideas/ concepts into logical coherent structure (composition, letter, essay, etc)

Different stages in the process of teaching writing:
The whole process of learning writing communication takes places in two stages (Rivers & temperley 1978)
Cognitive stage: (receptive):
  • Knowledge of communication components: rules, categories, functions...
  • Internalizing the rules relating those categories and functions.
Productive stage:
  • Practice of sequences of words (that may incluse “words”, clauses, sentences..
  • Practice in production complete communicative texts: writing a post-card, an informal letter, formal, etc

Controlled..................guided..........................free writing activities
Writing as a process: techniques and procedures
Traditionally, teachers and methodologists have concentrated on the learning results obtained by the students, but at present, there seems to be a shift (change) of focus from "product" (writing outcomes) to "process" (the writing process step by step). This is a general tendency, not only in the writing skill, but in Education and TEFL: Procedures are given more importance than isolated concepts, "procedural syllabus" and continuous assesment are recommended, etc.
Writing is essentially a complex process which starts in Primary Education and never ends, though the learner may feel satisfíed at some stage with certain proficiency level which is enough for her/his communicative needs. A wide range of techniques make their contribution to the development of that process. They complement each other.
Procedures and techniques for teaching writing start with simple, "controlled", activities at the word and sentence level to consolídate the student's graminar, lexicón, spelling and punctuation. Then, we move to more complex tasks that involve the students in the production of "guided" and "free" texts in order to cultívate their discourse competence: paragraph construction, c devices of cohesión and coherence and personal style in writing.

A good piece of writing

A high level of proficiency in the writing skill is very difficult and requires a dual process of instruction and practice which implies:
•Grammatical, morphosyntactic, competence: the ability to write correct sentences with the right spelling and punctuation.
•Sociolinguistic competence to be able to write appropriatety and effectively, that is, to use the language required for each situation
•Discourse competence: the ability to combine sentences to produce texts with coherence and cohesiveness (cohesión)
For practical use in correcting a piece of writing we will bear in mind:

·         Organisation
·         Content
·         Vocabulary
·         Grammar
·         Mechanics
·         Creativity/original

3.3       Teaching implications

Our objective is also to encourage effective communication but through the médium of writing, that is, the final goal is to elicit written communication. This general principie has important implications that we must consider before presenting written tasks (see Byrne 1979, Bueno 1989, Fincas 1982, Hedge 1988, Whrte 1980):
            • Writing is a dynamic process and as such  is subject to revision, correction and change.
            •  Revision and change during the process of writing are necessary to improve the writing skill. With our first language we also reread what we have written, revise it and improve the final version again and agam. - The students must address an audience real or imaginary. When we write, we address a potential reader who is in our mind while writing.
            • There must be reasons for writing. The student must know the purpose of the writing activity: to greet a friend on his/her birthday, to congratúlate someone for his/her success, to give information, to consolídate linguistic forms and grammatical points, etc. -
            • The writing activity should be oriented around topics of interest for the students, related to their hobbies, leisure time and needs, cióse to their experiences and personal and immediate environment. Some topics may be suggested and others may be chosen according to the students' preferences.
            •  Integration of skills. The other communicative skills must be integrated in the writing process. After the students have read it, they must talk and write about it. In order to develop the students total communicative competence, both the oral and written skills must be encouraged in parallel.
            • Promoting active correction. The students must get involved ¡n the correcting process. They can learn by correcting their mistakes, either individually or in a cooperative way: ¡n pairs or ¡n teams, considering other options provided by the other classmates.



4        Rhetorical texts: Genres, elements and norms


  • According to Webster`s International Dictionary: “A genre is a distinctive type or category of literary composition”
  • According to a classification of genre as a communicative event – rather than a literary composition- (Swales 1990) has provided the following definition: “ genres themselves are classes of communicative events which typically possess features of stability, name recognition and so on. Genre-type communicative events consists of texts themselves. Rhetorical texts share some common organisational principles. The organisation of discourse is primarily monologic. There are different types of rhetorical organisation; in other words Genres. A genre is a recognized communication event with a shared public purpose and with aims mutually understood by the participants within that event. There are three traditional genres:

    1. Narrative genre.... it has temporal organisation
    2. Descriptive genre.........it shows a look, a sound or a smelll...about someone or something
    3. Argumentative genre..........it debates/explains and presents problems and solutions

Narrative texts

The origin of the narrative text is in the storytelling tradition. Narration is considered to be the most universal genre. All cultures have storytelling tradition. Narrative texts show a number of common elements that are known as universals. These are:
1.      Abstract. It is an optional element. This is the title or introductory topic
2.      Orientation: This is an obligatory element. Time, setting and characters are introduced
3.      Goal: This is an obligatory element. Main characters have to face a problem and this constitutes the goal
4.      Action: It consists of problem-solving procedures. Main character attempts to attain the goal
5.      Resolution: This element is obligatory whatever the result may be. It is also called the “climax”
6.      Coda: This constitutes a bridge from orientation to reality, as sometimes the setting is not real. It may contain moral or evaluation
7.      Evaluation: In the narrative text may appear in different phases, as the narrator usually comments along the story. This is an optional element

Descriptive texts

Descriptive texts are often found within other genres. They are commonly related to the Narrative genre: the orientation of a narrative text is usually descriptive. Five elements can be described:
1.      Objects: These are normally described from bottom to top. Appearance is also complemented with information about functioning
2.      Places: They often include an evaluation on the part of the speaker; preferences, likes and dislikes are an important part of place description. Places are also easily related to feelings. The description may occur from different perspectives: from the front to the back; a bird`s view; as a walking tour.
3.      People: They are usually described according to their more prominent features. As it is the case with places, expressing likes, dislikes and the feelings the people cause on the speaker is an important part of the description
4.      Emotions: The expression of feelings. The text must create in the audience the same mood or feeling that the writer wants o convey. It is mainly focus on visual impacts; it does not require a specific knowledge; the structure is what the writer wants it to be.
5.      Processes: it is also related to narrative texts –description- and it usually includes an explanation about causes and consequences. Process texts include explanations, instructions and advice giving on how to achieve an aim. Samples of process texts go from recipes to giving directions. Most common syntax: imperative; passive voice; purpose clauses; conditions; final clauses

Argumentative texts:
Argumentation has often been defined as the process of supporting or weakening another statement whose validity is questionable or contentious.
Argumentative text structure is very flexible: many variations of the classic structure are admitted.
The classic structure of argumentative texts in British tradition is:
1.      Introduction
2.      Explanation of the case
3.      Outline of the argument
4.      Proof
5.      Refutation
6.      Conclusions.

Some variations:
Zig-zag solutions: pro-; con-; pro-....
Argument refutation: unacceptable alternative solutions
One-sided argument: no refutations are given
Eclectic approach: reject something, accept something
Opposition`s argument first: mark the extension of the opposition’s argument first
No Refutation: disagreement or different point of view within the same camp

Spontaneous argumentation: Arguments are built over time and in volume and pitch: children are able to use the intonation for the template, but not the words. Sometimes verbal arguments shift to non-verbal arguments

Persuasive texts(genre): Some authors defend that argumentation is not a separate rhetorical genre but it is part of persuasive discourse.
Persuasive texts are directed to specific audience intended to take a certain course of action, necessarily requiring critical evaluation. These texts are characterised because of their persuasive appeal. Appeal is used to effect co-operation from an identification with the audience. Some examples of persuasive appeals can be:
Ethical appeal: poverty, social injustice, animals in danger....... do you think we should leave these things for governments to sort out?
Affective appeal: ....if each of us does what he or she can, the world will change”
Logical appeal: one letter is very little, but thousands of letters make an impact


Other types of texts:
Apart from these classical genres, there are a number of other genres to compliment the classical ones:

Expository texts

Traditionally, this has been one major style of writing. It is related to academic writing. Expository writing often mixes with other styles (narration + description+ argumentation). Literally, exposition means: outline and detail factual information.

Dialogic texts

Traditionally, this has been one major style of speaking. When it is presented as writing the authors tries to simulate an oral conversation or dialogue
Academic texts
Traditionally presents proposals from argumentative and explanatory text concerning a scientific field of research

Text structure and text elements

Within the tradition of genre analysis, text structure theory has come with an overall set of features that are shared by the same group of texts:

·         Text structure must reflect the intentions and goals of the writer
·         There are no particular linguistic structures that uniquely match these intentions and goals
·         Two types of elements compose texts: nucleus and satellite. The former consists on topic sentences and key ideas; the latter; clauses providing additional information
·         The intentions and goals of the author are expressed by means of relations and effects
·         The author produces the text assuming that the reader will locate nucleus and satellites segments in the text (sacnning the text). For example, a good reader will replace a satellite by other satellite of the same type without changing the text structure or appealing for assistance when not understanding fully a text.

5        Structure and rules of the written skill

Writing requires awareness of graphic symbols, that  is, letters which represent the sounds that we make when we speak. These letters are arranged according to certain conventions to form words and combining words we make up sentences, paragraphs and texts.
When we speak we often make use of expressive features such as gestures, body movement, tone of voice, silent periods, etc. that are absent  in written communication. So, when we write, we have to compensate for that lack of contextual elements and use others.
The teacher has several reasons forteaching and developing the writing skiII:
            • A reasonable level of proficiency ¡n any language implies a level of competence both in oral and written communication.
            • Written practice reinforces oral proficiency; both complement each other
            • In real lífe, students will need some proficiency in writing:
- They will probably need to write letters to friends or for professional reasons with informal language.
- Writing reports and surveys is also a very common activity which requires the use of more formal language.

Elements of style

1.      Form the possessive singular of nouns with`s
2.      In a series of three or more terms with a single conjunction, use a comma after each term except the last
3.      Enclose parenthetic expressions between commas
4.      Place a comma before “and” or “but” introducing an independent clause
5.      Do not join independent clauses by a comma
6.      Do not break sentences in two. In other words, do not use periods for commas
7.      A participal phrase at the beginning of a sentence must refer to the grammatical subject
8.      Divide words at line-ends, in coordance with their formation and pronunciation
9.      Make the paragrph the unit of composition: one paragraph to each topic
10.  As a rule, begin each paragraph with a topic sentence; end it in conformity with the beginning
11.  Use the active voice. Passive voice for science articles
12.  Put statement in positive form
13.  Omit needless words
14.  Avoid a succession of loose sentences
15.  Express co-ordinate ideas in similar form
16.  Keep related words together
17.  In summaries, keep to one tense
18.  Place the emphatic words of a sentence at he end



6        Conclusions


In conclusion, reading + writing are the last but not least skills to be achieved by our L2 learners. Specific characteristics of written communication –reading + writing – such as “permanent, encourage independent learning, etc… turn the written discourse in something essential to be managed by our students in their near future learning. In EFL teaching, it is an aspect that needs special attention and instruction, moreover in terms of error analysis.  In order to provide effective instruction, it is necessary for teachers of EFL to carefully examine the factors, conditions, and components that underlie reading and writing effectiveness. Effective instruction derived from the careful analysis of this area, together with sufficient language input and speech-promotion activities, will gradually help learners read + write English fluently and appropriately

No hay comentarios:

Publicar un comentario